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Dealer Showcase: Glossop Awnings
The Caravan & Motorhome Show at Manchester's EventCity presents the North's biggest choice of the latest caravans and motorhomes, presented by the region's leading dealerships. With years of experience you can buy from these dealers with peace of mind, knowing the customer service will be second to none and their advice is based on real expertise. Find out more about Glossop Awnings, who you can meet on stand 3-114 at the Show.
How did your company get started?
Awnings Manager Paul Laing launched Glossop Awnings in 1984 to complement products and services offered by parent company Glossop Caravans, owned by his father Stan and uncle Brian. Operations Manager Gareth Summers and their small but dedicated team stock a comprehensive range of full, porch and air awnings, canopies, tents, furniture and accessories to suit all possibilities and pockets.
How has the company grown since you first started?
We have expanded from small beginnings to become the number one awnings specialist in the UK, selling around 7,500 awnings a year from our showroom and also on line, via our website, Amazon and EBay
Which brands do you sell?
We stock all leading brands, including Bradcot, Doréma, Fiamma, Inaca, Isabella, Kampa, Outdoor Revolution, Quest, Royal, Starcamp, SunnCamp, Vango, Ventura and Westfiel
What are the new trends you have noticed in the past five years?
The most significant development is the influence the internet has had, and continues to have, on the way our customers browse and buy. To respond to its increasing impact, we have launched the Glossop Awnings App - a brand new browsing and buying tool, which we believe to be the first of its kind offered by the caravan industry. Customers can access it anywhere to view the full range of awnings and accessories, then buy on the move from a mobile phone or tablet. It can be downloaded at Apple and Android stores. There has also been a huge surge in the popularity of air awnings, which are easier and quicker to erect than traditional models - they now account for around half of our annual awning sales.
Which services do you offer?
We are awning specialists, always happy to give advice and help customers make the right choice for their individual needs and lifestyle. We pride ourselves on forging long-term relationships with them, so that they keep returning to us over the years. Although much of our business is now done on the internet, we're never too busy to give face to face guidance and advice at our Glossop showroom - which we believe is still the best way to buy an awning. We're also one of the few UK companies in the business to offer a part exchange scheme for people looking to update their awnings as their circumstances change. And if customers have specific queries or concerns once they have bought our products, we are always on hand to help.
Top tips for someone new to the world of caravans/motorhomes.
Before you invest in an awning, canopy or tent, think about your lifestyle and how you will use it. Choosing the right awning, for example, can more than double your holiday living space. Talk to our experts and they will be happy to advise you on the best options for you - whether you need a safe place for children to play in, your dog wants to get out from under your feet or you simply want extra room to sit and relax, whatever the weather. We can also give valuable guidance on everything from chairs, recliners and children's furniture to our full range of accessories, from inner roofs and liners to tie down kits and storm straps. Nothing is too much trouble for our friendly and approachable team.
Are you planning on having any special offers during the show?
There will be a variety of special deals on all our leading brands throughout the show.